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Delivery Procedure & Prices

We look after the entire dispatch process of your orders. From dispatch, tracking, and compensation procedures. We dispatch on your behalf with our nominated suppliers and all charges are passed on to you as if you were dealing with them directly. Think of us as your virtual warehouse.

The benefits include lower prices due to our bulk dispatch discounts. Quality packed goods. Dedicated staff who will look after any claim procedures for missing parcels on your behalf.

In a nutshell, we are not dispatching for you, we dispatch on behalf of you so any costs and savings are passed on to you for the life of the parcel.

This means that as you are benefiting from our buying power and are being passed on our supplier discounts, we do not offer any refunds on postage regardless of the reason. Whatever postage you use, you pay for. Examples: Reshipment, replacing items or exchanges.


Delivery Choices

Service Time for Delivery Cost Tracking Number Claim if Lost? Weight Limit
   Royal Mail Second Class 2 - 3 working days From £3.78 No No 2kg
   Royal Mail First Class 1 - 2 working days From £5.08 No No 2kg
   Royal Mail Tracked48 2 - 3 working days £4.44 Yes Yes 2kg
   Royal Mail Tracked24 1 - 2 working days £5.65 Yes Yes 2kg
   Royal Mail Overnight 1 working day From £8.00 Yes Yes 2kg
   Evri 48 2 - 3 working days From £2.90 Yes Yes 2kg
   DPD Express Next Day 1 working day £7.33 Yes Yes 30kg
   DPD Weekend Shipping 1 working day £10.09 Yes Yes 30kg
   Royal Mail International Airsure 3-7 Days See below Yes Yes 2kg
   Royal Mail International Uninsured 5-7 Days See below No No 2kg
   DPD International Classic 2-5 Days See below Yes Yes 30kg

International Parcels

We can ship anywhere in the world. We will look after the complete dispatch of your order including any customs declarations that may be required for some countries. We pass their costs directly on to you giving you access to our bulk discounts.


Average delivery times:
Europe 3 - 5 days delivery
Rest of World 3 - 7 days delivery

To see Royal Mails country coverage, please view the PDF here.

Calculate Postage Prices

Select country to ship to:


This service is available for low-cost orders making postage a lot more affordable, we don't recommend using this delivery service for high-value orders but if you wish to this is your choice. The dropship service is on your behalf. The percentage of lost parcels with Royal Mail is less than 1%, taking the risk for low-cost orders is very low, If a parcel were to be lost there is no insurance available for this service or tracking information once the parcel leaves our warehouse.

To see Royal Mails country coverage, please view the PDF here.

Calculate Postage Prices

Select country to ship to:

DPD International courier charges are passed on to you at cost price. We charge you the actual price which will include our quantity dispatch discount. This service will provide a tracking number

DPD offer email & SMS updates. The weight limit for DPD international is 30kg.

Calculate Postage Prices

Select country to ship to:

The Service Level Agreement for Dispatch

All products are shipped discreetly in a brown box with absolutely no indication as to the contents.

We subsidise all the delivery charges, so you actually pay less than what it is costing to dispatch goods.

Goods that are in stock are dispatched within one working day Monday to Friday. If for any reason we are out of stock, we would expect to dispatch the goods in about 7 days. If there is a manufacturing delay with any products you will be notified by email as soon as we are aware.

*Cut off for overnight delivery choices is 3pm (12pm Evri), if we can we will dispatch up until 4pm when parcels are collected.

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