Accounts, Money and Finance

Yes, but there will be a charge based on the original charges incurred by ourselves for accepting the money. Eg: Paypal percentage, bank charges etc. 2.5% charge on the total value refunded plus £2.75 admin fee. Read More

All products and postage are subject to VAT. Non UK residents please get in touch regarding VAT free accounts. You can read more about how VAT is charged via XTrader here. Read More

You don't need to deposit any money until you need to order. Usually an initial deposit would be enough to cover your next weeks flow of orders. If you're just starting out - try £50 Read More

If you are adding funds to your account to pay for stock, then you will receive an invoice for the funds added. If you are paying for orders at checkout with a card, then you will receive an invoice for the order. We are unable to provide individual... Read More

Please open a support ticket with a request to have your account balance refunded, please include your account ID. Refunds are processed via the original transaction and an admin fee will be deducted accordingly to the value of the refund to cover... Read More

No, the minimum transfer fee is £10. Due to the nature of the service and the low profit margins we work too, any transfer made that is less than £10 will incur a £2.50 low transfer fee to cover our bank charges. The add funds page doesn't... Read More

VAT stands for Valued Added Tax. VAT is collected on behalf of HM Revenue & Customs in the UK. VAT is added to the total of all goods and services provided by businesses. The current VAT rate in the UK is 20% and a lower rate of 5% for condoms... Read More

All of your VAT invoices are in your account to download herehttps://www.xtrader.co.uk/catalog/funds_history.php Read More